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Author: Joe Glyshaw

AI Automation for Business: Design Around the Exceptions, Not the Tasks

Whiteboard workflow showing inbox, classify, draft, human review, send

Most AI automation projects automate the easy 80% and ignore the exceptions. Here is how to design workflows, review queues and ROI math that hold up.

Amazon Lost 16% of Its Active Sellers. Here’s Who Took Their Customers.

Illustration of a marketplace hall with shoppers streaming toward fewer seller stalls, captioned Fewer Sellers, More Shoppers, with active sellers down 16% and traffic per seller up 25%

Amazon’s active sellers fell 16% while traffic grew. A data-driven look at who is winning in 2026: concentration, the AI shelf, ads, and multichannel.

Should You Go LIVE on TikTok Shop? A Seller’s Framework for Building a Livestream Operation in 2026

A small brand

A practical framework for TikTok Shop LIVE selling in 2026: product fit, crew roles, run-of-show, compliance, metrics, and a 30-day launch plan.

Automation Debt: What AI Automation Really Costs Your Business After Launch

Iceberg illustration labeled Automation Debt, showing a small AI automation launch above water and hidden costs below: model migrations, silent drift, exception queues, token spend, shadow AI, and security

AI automation doesn’t get cheaper after go-live. Model retirements, silent drift, exception queues, and shadow AI add up. Here’s how to budget for them.

Which Business Tasks Should You Actually Hand to AI? A Task-Sorting Method for Small Teams

Small business owner sorting task cards into three trays labeled Automate, AI Drafts Human Approves, and Keep Human

A practical way for small teams to decide which tasks AI should fully automate, which it should draft for human approval, and which must stay human.

Amazon Now Has Three Shelves. Most Sellers Are Only Stocking Two.

Illustration of three Amazon shelves labeled organic search, sponsored, and AI recommendations, with a seller looking only at the first two

Amazon’s AI assistant picks 63.9% of its recommendations from outside the organic top 10. Here’s what the third shelf means for Amazon sellers in 2026.

What Happens After the Viral Video? Running TikTok Shop Operations That Survive a Spike

Small e-commerce warehouse at night with a phone showing a viral TikTok Shop order counter and staff packing boxes

A viral video can break an unprepared TikTok Shop. Learn the inventory, fulfillment, account health, and cash flow systems that hold up under a spike.

The 20-Day Window: How to Prepare a TikTok Shop for Black Friday Season 2026

Phone on a packing table showing a TikTok Shop LIVE stream next to holiday-wrapped boxes and a calendar with November 11 to 30 circled

TikTok Shop’s Black Friday season runs Nov 11–30, 2026. A seller’s plan for inventory, fulfilment, creators, LIVE, gift search, offers and post-peak returns.

Amazon Now Has Three Shelves. Most Sellers Are Only Stocking Two.

Illustration of three retail shelves labeled Organic Search, Sponsored, and AI Assistant, with a seller looking up at the AI shelf

New 2026 data shows 63.9% of Amazon AI assistant picks fall outside the organic top 10. Here’s what the third shelf means for how you sell on Amazon.

What Happens After the Sale: The Operations Side of TikTok Shop Most Sellers Ignore

A small-business packing station at night with a phone showing a flood of TikTok Shop order notifications, mailer boxes and a label printer

Viral videos create demand, but operations keep a TikTok Shop alive. A field guide to inventory, fulfillment, returns, shop health, and LIVE ops in 2026.

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